Cisco Cisco Unified Customer Voice Portal 10.0(1) User Guide

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4.0(1) 

 

 

 

 

30

 

Name: 

  time 

Display Name: 

Time/Time Period  

Class Name:   

com.audium.sayitsmart.plugins.AudiumSayItSmartTime

 

This Say It Smart type handles the playback of the time or a time period. Whether to play back 
the time or a time period is specified by an input format. The plugin also supports the different 
components of the time separated by colons (:) and will require the use of this delimiter if any 
component of the time is expressed with one digit instead of two (for example, 1:09 AM can be 
expressed as 0109 or 1:9 where the colon is required if any component is not padded with 0s). 
The time arrives in 24-hour military format and time periods arrive in combinations of hours, 
minutes, and seconds. The time is read back in standard English fashion; the hour, the minute, 
and either “A.M.” or “P.M.”.  Time periods are read back with each component followed by a 
qualifier (“hours”, “minutes”, or “seconds”). The plugin will only read the time or time period if 
it is legitimate (the components are within the appropriate range). 

This plugin uses the Unified CVP Number Say it Smart plugin to render each component of the 
time or time period. It uses the same audio files so recordings done to support Number can be 
leveraged to support Time. 

time_hhmm 

(24Hr Time (HHMM))

 

This input format is used to specify the time. It must arrive in 24-
hour format with the hours from 00 to 23 and the minute from 00 
to 59. The data can be handled in any of the following formats: 

hhmm

, 

hh:mm

, 

h:mm

, 

hh:m

, or 

h:m

. 

period_hhmmss

  

(Time Period 
(HHMMSS))

 

This input format is used to specify a time period including hours 
(from 00 to 99), minutes (from 00 to 59), and seconds (from 00 to 
59). The data can be handled in any of the following formats: 

hhmmss

 or 

hh:mm:ss

. 

period_hhmm

  

(Time Period (HHMM))

 

This input format is used to specify a time period including hours 
(from 00 to 99) and minutes (from 00 to 59). The data can be 
handled in any of the following formats: 

hhmm

 or 

hh:mm

. 

period_mmss

  

(Time Period (MMSS))

 

This input format is used to specify a time period including 
minutes (from 00 to 99) and seconds (from 00 to 59). The data 
can be handled in any of the following formats: 

mmss

 or 

mm:ss

.