Cisco Cisco Customer Voice Portal 8.0(1) User Guide

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For XML, Class, and URI decisions, all the exit states returned by the decision must be created. 
Type the name of the exit state and press Add to add an exit state. The exit state name must 
match the values returned by the decision source. Any number of exit states can be added in this 
manner. Exit states can be deleted and renamed by clicking on them in the list box and clicking 
on the appropriate button. 

Finally, when using an XML decision, click on the Edit XML button to bring up a text editor in 
which the XML content is written. The Builder automatically begins with the skeleton of a Cisco 
Unified CVP XML Decision that can be modified as desired. This is the reason that exit states 
must be defined first; the skeleton content refers to the exit states as entered. 

 

Decision Editor enables developers to create decision logic for Decision elements using a 
graphical tool. Knowledge of Cisco Unified CVP XML Decision syntax is not required. It allows 
developers to easily create and configure new expressions, and then associate them with 
particular exit states of a Decision element.  
 
To Start Decision Editor for a New Element: 
 
Drag a new Decision element into the call flow and click on the Use Decision Editor Button in 
the Element Configuration View. Decision Editor is the default decision configuration method 
for new elements.