Cisco Cisco Customer Voice Portal 8.0(1) User Guide

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call flow. 

The means by which the call flow moves to a specific 
page entry. 

Page Entries and Page Connectors form the “glue” for a multi-page application. They can also be 
used to create a cleaner call flow by reducing the number of lines within a single page. 

 

 

A page entry is rendered as an inverse 
arrow. 

 

 

A page connector is rendered as an 
arrow. 

A Page Entry is automatically generated when a new page is created. You can also drag a new 
Page Entry to the workspace, even if the page already has other page entries. Page Entries do not 
have configurations, though they can be renamed. A Page Entry is not complete until its single 
exit state points to a component. 
 

A Page Connector must be configured to point to a corresponding Page Entry. All available Page 
Entries are offered for selection via a drop-down box. Any number of Page Connectors can point 
to the same Page Entry. A Page Connector has no exit states; call flow moves to a Page 
Connector. 

 

By default, a Page Connector does not point to any Page Entries and will not be complete until it 
does so. If a Page Entry is deleted, all Page Connectors that point to it will become incomplete 
until they are configured to point to other Page Entries.