Cisco Cisco Customer Voice Portal 8.0(1) User Guide

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Element Groups provide developers with the ability to group elements, and then treat the new 
groups as reusable call flow components. These new components are created by grouping 
existing built-in elements available within Cisco Unified CVP VoiceXML Studio as well as 
custom voice, action, and decision elements. Element Groups enable the voice application 
developer to consolidate large sections of call flow into a single entity. Additionally, Element 
Groups can be saved as templates that can be transported to other applications for reuse. 

Element Groups are created by selecting existing elements within the call flow and defining 
those elements as part of a new Element Group. The new Element Group is then displayed as a 
single shape in the call flow. The components that make up the Element Group can be edited and 
configured within the workspace by double-clicking on the Element Group shape.  

Element Groups are created by first selecting elements in the call flow editor that should be part 
of the new group. Multiple elements can either be selected by dragging a box around elements in 
the call flow editor or by clicking on the elements while holding down the Ctrl key.  

 

Once the elements have been selected, a new group can be created by right-clicking on one of the 
selected elements and choosing Group Elements. The selected elements will be replaced by a 
single new shape representing the new Element Group. Element Groups can only be made from