Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide
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Encoding. This contains the encoding to use when creating the VoiceXML document.
By default it is blank, indicating the use of the operating system / application server
default encoding.
default encoding.
Subdialog. This defines whether an application will be invoked as a subdialog (true) or
not (false). If the Subdialog setting is set to true, the application must begin and end with
Subdialog Start and Subdialog Return elements, respectively.
Subdialog Start and Subdialog Return elements, respectively.
Session Timeout. This value sets the length of time a session on the application server is
allowed to linger if no activity is detected. Cisco recommends that this value not be
changed from the default unless the designer understands sessions and application
servers.
changed from the default unless the designer understands sessions and application
servers.
VoiceXML Gateway. This sets the voice browser the application will be hosted on.
There can only be a single voice browser per application. Cisco Unified CVP supports
various commercial voice browsers. Adding support for a voice browser involves
installing a Gateway Adapter for that browser. Refer to the Hardware and Software
System Specification for Cisco Unified CVP Customer Voice Portal for a list of
supported browsers.
various commercial voice browsers. Adding support for a voice browser involves
installing a Gateway Adapter for that browser. Refer to the Hardware and Software
System Specification for Cisco Unified CVP Customer Voice Portal for a list of
supported browsers.
User Management. Clicking on the check box activates the User Management system
for the application. When set, the database type must be given and the JNDI name
identifying the database provided in the text box. Currently, SQLServer and MySQL
databases are supported. By default, the User Management system is off.
identifying the database provided in the text box. Currently, SQLServer and MySQL
databases are supported. By default, the User Management system is off.
Loggers. The Loggers section provides the ability to configure the logging levels for the
voice application. Configurations for Cisco Unified CVP logging plug-ins are specified
by choosing Add.... This will bring up a dialog box where the logging configuration file
reference and logging plug-in types are defined. The Edit... button enables modification
of previously defined loggers and Remove will delete the selected logger configuration.
Defined loggers will be executed in the order that they appear. The logging order can be
changed by moving particular configurations up or down within the loggers section.
Refer to the VoiceXML Server User Guide for Cisco Unified Customer Voice Portal for
more information on specific loggers.
by choosing Add.... This will bring up a dialog box where the logging configuration file
reference and logging plug-in types are defined. The Edit... button enables modification
of previously defined loggers and Remove will delete the selected logger configuration.
Defined loggers will be executed in the order that they appear. The logging order can be
changed by moving particular configurations up or down within the loggers section.
Refer to the VoiceXML Server User Guide for Cisco Unified Customer Voice Portal for
more information on specific loggers.