Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

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Undo and Redo 
Any modification made to the Callflow can be undone and redone. An unlimited number of steps 
can be undone. To use Undo or Redo, right-click anywhere within the Callflow Editor, or use the 
keyboard shortcuts (Undo: Ctrl-Z, Redo: Ctrl-Y). 
 
 
Zoom In/Zoom Out 
Zoom in and zoom out can be performed by selecting Zoom In or Zoom Out from the Callflow 
menu or right-clicking on the background of the Callflow Editor and choosing these options from 
the context menu. The call flow can be manipulated no matter what the zoom level is set to.