Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

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Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to 
obtain technical assistance and other technical resources. These sections explain how to obtain technical information 
from Cisco Systems. 

You can access the most current Cisco documentation at this URL: 

You can access the Cisco Web site at this URL: 

You can access international Cisco Web sites at this URL: 

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable 
medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for 
Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is 
found on the Cisco Web site without being connected to the Internet. Certain products also have .PDF versions of 
the documentation available. 

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users 
(Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-
DOCDVD=SUB) from Cisco Marketplace at this URL: 

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco 
Marketplace at this URL: 

http://www.cisco.com/go/marketplace/ 

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT 
by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also 
order documentation by e-mail at 

tech-doc-store-mkpl@external.cisco.com

 or by fax at 1 408 519-5001 in the 

United States and Canada, or elsewhere at 011 408 519-5001.