Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide

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HAPTER 
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I
NTRODUCTION
 
 
V
OICE
XML
 
S
TUDIO 
U
SER 
G
UIDE 
 
 
 
FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL
 
 
 
 
 
 
 
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Chapter 1:
 Introduction 
Cisco Unified CVP VoiceXML Studio is a platform for creating, managing, and deploying 
sophisticated voice applications. Studio is built using the Eclipse framework, though no 
knowledge of Eclipse is necessary to work with Studio.  
VoiceXML Studio acts as a container in which features—called plug-ins—are encapsulated. 
Unified CVP VoiceXML Studio currently comes with a single plug-in, Cisco Unified CVP 
Builder for VoiceXML Studio, which is used 
to construct voice applications. The only 
components that need to be constructed outside VoiceXML Studio are those that require 
programming (see the Programming Guide for Cisco Unified Customer Voice Portal for more 
details). 
This guide describes the features of Unified CVP VoiceXML Studio and shows you how to 
create world-class voice applications. 
Licensing 
When you install Cisco Unified CVP VoiceXML Studio and start it for the first time, the 
software will prompt you to activate it. Additionally, each time Cisco Unified CVP VoiceXML 
Studio is started without an active license, you will be prompted to activate the software.