Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide
C
HAPTER
3:
C
ISCO
U
NIFIED
CVP
W
ORKSPACE
V
OICE
XML
S
TUDIO
U
SER
G
UIDE
FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
79
details. Each element setting corresponds to the ICM ECC external variable name. The settings
should be configured with the data that is to be passed back to ICM.
should be configured with the data that is to be passed back to ICM.
The "Caller Input" setting must be assigned a value in order for the application to validate, since
Cisco Unified CVP requires this variable to have a value.
Cisco Unified CVP requires this variable to have a value.
Importing Voice Applications from Previous Versions
When an application that was created in a previous version of VoiceXML Studio is imported, its
existing Subdialog Start and Subdialog Return elements (if any are present) will be automatically
converted to the newer versions described here. Note that while these elements are located in a
new location in the element palette (i.e. at the root level instead of in a folder named "Cisco")
they are functionally equivalent to the older elements.
If the application was checked out from a version control system, rather than being imported
from the file system, there is an additional step that should be taken to ensure that the application
is properly converted. Once checked out, the project should then be deleted from the Navigator
View and then imported from its location on the file system. When deleting projects from the
Navigator View, be sure to choose Do not delete contents, so that a copy of the project is left on
the file system and can be imported.
existing Subdialog Start and Subdialog Return elements (if any are present) will be automatically
converted to the newer versions described here. Note that while these elements are located in a
new location in the element palette (i.e. at the root level instead of in a folder named "Cisco")
they are functionally equivalent to the older elements.
If the application was checked out from a version control system, rather than being imported
from the file system, there is an additional step that should be taken to ensure that the application
is properly converted. Once checked out, the project should then be deleted from the Navigator
View and then imported from its location on the file system. When deleting projects from the
Navigator View, be sure to choose Do not delete contents, so that a copy of the project is left on
the file system and can be imported.
The Callflow Editor
The Callflow Editor is where the voice application is built. Elements are dragged from the
Elements View to the Callflow Editor and lines are connected between the elements, defining the
call flow. This process builds a diagram representing the call flow of the application.
Elements View to the Callflow Editor and lines are connected between the elements, defining the
call flow. This process builds a diagram representing the call flow of the application.