Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide
C
HAPTER
2:
V
OICE
XML
S
ERVER
C
OMPONENTS IN
D
ETAIL
V
OICE
XML
S
ERVER
U
SER
G
UIDE
FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
41
Notes:
The ability to use a standard ampersand in the root document URL instead of escaping it (as
“&”) is voice browser dependent. Most browsers will accept the escaped version so try
that first.
that first.
If the insert element does not need to send back any data in the
namelist
parameter, only the
element_log_value
variable need be included (the parameter should look like this:
“...
namelist=element_log_value
”).
Example
In the example below, a block is used to log the playing of the
initial_prompt
audio group.
After this action, some inputs passed to it from VoiceXML Server are played. Once this is done,
it creates two element variables named
it creates two element variables named
var1
and
var2
and a session variable named
sessvar
.
After this, it goes through a field that catches a number and when done saves the utterance to the
activity log and returns the exit state less if the number is less than 5 and greater_equal
otherwise. The
activity log and returns the exit state less if the number is less than 5 and greater_equal
otherwise. The
<return>
tag returns the exit state, log variable, the four variables from the root
document (error, hotlink, hotevent, and action), the two element data variables, the session data
variable and a custom log entry (the number captured). Also note that these last four variables
are also passed to the root document call in the
variable and a custom log entry (the number captured). Also note that these last four variables
are also passed to the root document call in the
<vxml>
tag so that events triggered within the
insert element will correctly pass the data if it was captured by then. Note that the VoiceXML
listed below may not function on all browsers without modification.
listed below may not function on all browsers without modification.
<?xml version="1.0"?>
<vxml version="1.0"
application="/CVP/Server?audium_vxmlroot=true&calling_into=MYAPP&namel
ist=element_log_var1|element_nolog_var2|session_sessvar|custom_custlog">
<form
<vxml version="1.0"
application="/CVP/Server?audium_vxmlroot=true&calling_into=MYAPP&namel
ist=element_log_var1|element_nolog_var2|session_sessvar|custom_custlog">
<form
id="testform">
<block>This is the initial prompt
<assign
name="audium_element_start_time_millisecs"
expr="new
Date().getTime()"/>
<assign
<assign
name="audium_vxmlLog"
expr="'|||audio_group$$$initial_prompt^^^'
+application.getElapsedTime(audium_element_start_time_millisecs)"/>
</block>
+application.getElapsedTime(audium_element_start_time_millisecs)"/>
</block>
<block>In the VoiceXML element.
The ani is <value expr="audium_telephony_ani"/>.
The element history is <value expr="audium_history"/>.
User by ani num calls is <value expr="user_by_ani_num_calls"/>.
Element data foo from element first <value expr="audium_first_foo"/>.
Session variable foo2 <value expr="audium_session_foo2"/>.
</block>
<var name="element_log_var1" expr="'log me'"/>
<var name="element_nolog_var2" expr="'do not log me'"/>
<var
name="session_sessvar"
expr="'session_data_value'"/>
<field
name="custom_custlog"
type="number">
<property
name="inputmodes"
value="voice"
/>
<prompt>Say
a
number.</prompt>
<filled>
<assign
<assign
name="audium_vxmlLog"
expr="audium_vxmlLog
+
'|||utterance$$$' + custom_custlog.$utterance + '^^^'
+application.getElapsedTime(audium_element_start_time_millisecs)"/>
+application.getElapsedTime(audium_element_start_time_millisecs)"/>