Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

Page of 107
C
HAPTER 
5:
 
V
OICE
XML
 
S
ERVER 
L
OGGING
 
 
V
OICE
XML
 
S
ERVER 
U
SER 
G
UIDE 
 
 
 
FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL 
R
ELEASE 
4.0(1) 
 
 
 
 
 
80
 
<format delimiter="***" remove_delimiter_from_content="false" 
date_format="minimal" date_granularity="seconds" print_stack_traces="false"/> 
</configuration>  
This configuration has the following features: 
    The error logs will be delimited with the string “***” and will not attempt to remove that 
string from the content. Note that the delimiter does not need to be limited to a single 
character and can be a multi-character string. Usually, though, it is a single character to make 
importing into spreadsheets and databases straightforward.  
    Dates in the error logs will appear in the minimal format with seconds granularity. For 
example: “15:45:02” 
    Java stack traces will not appear in the error logs. When a Java exception occurs, only the 
error message itself will appear in the error log without the stack trace. 
    No file purging will take place. The administrator is responsible for maintaining the logs on 
the system. 
The Application Administration History Logger 
Whenever an application-specific administration script is run, a log file is updated with 
information on the script that was run. The administration log file names are in the form 
“admin_historyYYYY-MM-DD.txt” where YYYY, MM, and DD are the year, month, and day 
when the administration history log was first created and is rotated daily. The file contains three 
columns: the time the script was run, what script was run, and its result. The result is usually 
“success” and if not contains the description of the error encountered. The possible values are: 
   
server_start
 - Each application’s history log contains records of each time the application 
server starts. 
   
deploy_app
 - Listed when the 
deployApp
 script is run. 
   
suspend_app
 - Listed when the 
suspendApp
 script is run. 
   
resume_app
 - Listed when the 
resumeApp
 script is run.  
   
update_app
 - Listed when the 
updateApp
 script is run. 
   
release_app
 - Listed when the 
releaseApp
 script is run. 
   
update_common_classes
 – Listed when the global 
updateCommonClasses
 script is run. The 
reason this global admin event is logged by the Application Administration History Logger is 
because elements that appear in the 
common
 directory are reloaded by this command, 
prompting those elements to reload their application-specific configurations. 
Running the 
status
 script does not update the history log.