Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide

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HAPTER 

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OICE

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ERVER 

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OGGING

 

 

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OICE

XML

 

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ERVER 

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UIDE 

 

 

 

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debug=false 
#Logger Events 
LoggerEvent.1=start 
LoggerEvent.2=end 
LoggerEvent.3=elementEnter 
LoggerEvent.4=elementExit 
LoggerEvent.5=elementData 
LoggerEvent.6=elementFlag 
LoggerEvent.7=defaultInteraction 
LoggerEvent.8=hotlink 
LoggerEvent.9=hotevent 
LoggerEvent.10=warning 
LoggerEvent.11=custom 
LoggerEvent.12=systemError 
LoggerEvent.13=javaApiError 
LoggerEvent.14=vxmlError 
LoggerEvent.15=xmlApiError 
#Element type definitions 

 
The logger events listed in this configuration file are required and should not be changed.  
However, the 

debug

 flag can be set to “true” as needed to enable debug mode.  Enabling debug 

mode causes the output of this logger to be sent to System.out and System.err, causing these 
messages to be logged in the application server’s console and/or logs.   
 
There is a delay before the CVP logging classes are loaded, during which errors due to 
problematic loggers (e.g. a logger being unable to communicate with the logging back-end, etc.) 
may not be recorded; it is situations such as these where the 

debug

 flag is useful, since the 

information will be sent to the application server logging mechanism rather than the CVP 
logging classes. 

This logger listens for a set of events, and sends information about these events to the SNMP log, 
syslog, or CVP log.  The events that this logger handles are as follows: 
 
Events treated as an alert (logged to SNMP and syslog): 

    Application admin error  

    System error 

    VXML Server application startup 

    VXML Server application shutdown 

 
Events treated as an error (logged to CVP log): 

    Java API error 

    VoiceXML error 

    XML API error 

    VXML Server other error