Cisco Cisco Customer Voice Portal 8.0(1) Release Note
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Tag Content
Description
UserInfo.UserDateTime.Month.
LAST_MODIFIED
The month of the last time the current user’s
account was modified.
account was modified.
UserInfo.UserDateTime.Month.CREATION
The month of the last time the current user’s
account was created.
account was created.
UserInfo.UserDateTime.Month.LAST_CALL
The month of the last time the current user
called.
called.
UserInfo.UserDateTime.DayOfWeek.
LAST_MODIFIED
The day of the week of the last time the current
user’s account was modified.
user’s account was modified.
UserInfo.UserDateTime.DayOfWeek.
CREATION
The day of the week of the last time the current
user’s account was created.
user’s account was created.
UserInfo.UserDateTime.DayOfWeek.
LAST_CALL
The day of the week of the last time the current
user called.
user called.
UserInfo.UserDateTime.Year.
LAST_MODIFIED
The year of the last time the current user’s
account was modified.
account was modified.
UserInfo.UserDateTime.Year.CREATION
The year of the last time the current user’s
account was created.
account was created.
UserInfo.UserDateTime.Year.LAST_CALL
The year of the last time the current user
called.
called.
UserInfo.CalledFromAni
“true” if the current user has made calls from
the current phone or “false” if not.
the current phone or “false” if not.
UserInfo.AccountInfo.PIN
The PIN number of the current user’s account.
UserInfo.AccountInfo.ACCOUNT_NUMBER
The account number of the current user’s
account.
account.
UserInfo.AccountInfo.EXTERNAL_UID
The external UID of the current user’s account.
These tags relate to historical data. While still requiring the User Management System to be
active, these do not require a user to be associated with the call.
active, these do not require a user to be associated with the call.
Tag Content
Description
GeneralAniInfo.AniDateTime.HourOfDay.
LAST_CALL[.
ANI
]
The hour of the last time a call was received
from the current phone number. Use ANI to
get the last time a call was received from
another number where ANI is the number.
from the current phone number. Use ANI to
get the last time a call was received from
another number where ANI is the number.
GeneralAniInfo.AniDateTime.Minute.
The minute of the last time a call was received