Cisco Cisco Unified Customer Voice Portal 10.0(1) User Guide
A
PPENDIX
B:
T
HE
D
IRECTORY
S
TRUCTURE
V
OICE
XML
S
ERVER
U
SER
G
UIDE
FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
89
Appendix B:
The Directory Structure
The directory in which the installation is made (referred to as the INSTALLATION_PATH
directory) contains all the files necessary for the various components of Unified CVP software.
The following table describes what each folder in the INSTALLATION_PATH is used for. Each
folder is described in detail in subsequent sections.
directory) contains all the files necessary for the various components of Unified CVP software.
The following table describes what each folder in the INSTALLATION_PATH is used for. Each
folder is described in detail in subsequent sections.
Folder
Description
VXMLServer
This directory contains the files required for Unified CVP VoiceXML
Server to run, including all voice applications.
Server to run, including all voice applications.
Studio
This directory contains Unified CVP VoiceXML Studio
Uninstall
Unified CVP
Unified CVP
The application inside this folder is used to uninstall Unified CVP
software.
software.
The
INSTALLATION_PATH\
VXMLServer folder (also referred to as the Unified CVP Home
directory) contains the following folders:
Folder
Description
admin
This directory holds the scripts that perform administrator functions
affecting all applications on the VoiceXML Server.
affecting all applications on the VoiceXML Server.
admin/appScripts This directory holds copies of the application-level administration scripts.
Should an application’s administration scripts require refreshing, the
contents of this folder can be copied to the
contents of this folder can be copied to the
applications\[APPNAME]\admin
directory.
agent
SNMP agent related files.
applications
The voice applications built by Unified CVP VoiceXML Studio and
hosted by the VoiceXML Server are stored here. Each application has its
own folder bearing the name of the application.
hosted by the VoiceXML Server are stored here. Each application has its
own folder bearing the name of the application.
applications /
[APPNAME] /
admin
[APPNAME] /
admin
This directory holds the scripts that perform administrator functions
affecting only the application in which the scripts reside.
affecting only the application in which the scripts reside.
applications /
[APPNAME] /
data
[APPNAME] /
data
This directory contains the application’s static data files required for the
VoiceXML Server to load the application.
VoiceXML Server to load the application.
applications /
[APPNAME] /
data / application
[APPNAME] /
data / application
This directory contains the settings and call flow of the application.
applications /
[APPNAME] /
data /
configurations
[APPNAME] /
data /
configurations
This directory holds the static voice, action, and decision element
configurations created by Unified CVP VoiceXML Studio for this
application. Depending on the size of the voice application, this directory
may end up with many element configuration files.
configurations created by Unified CVP VoiceXML Studio for this
application. Depending on the size of the voice application, this directory
may end up with many element configuration files.