Cisco Cisco Unified Customer Voice Portal 11.0(1) Release Note
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setApplicationData
– This function allows the administrator to create a new application data
variable. The function takes two inputs, the first being the name of the variable and the
second being the value. Click on the button to set the application data and the result will
appear in a dialog box. Note that if there is already application data with the same name it
will be overridden.
second being the value. Click on the button to set the application data and the result will
appear in a dialog box. Note that if there is already application data with the same name it
will be overridden.
•
removeApplicationData
– This function allows the administrator to delete a application data
variable. The function takes one input: the name of the application data variable to delete.
Click on the button to remove the application data and the result will appear in the dialog
box.
Click on the button to remove the application data and the result will appear in the dialog
box.
•
removeAllApplicationData
– This function allows the administrator to delete all application
data, whether it was created by the administrator or applications. Click on the button to
remove all application data and the result will appear in the dialog box. Be careful with this
function as it could affect the performance of the application.
remove all application data and the result will appear in the dialog box. Be careful with this
function as it could affect the performance of the application.
•
getApplicationData
– This function allows the administrator to retrieve the value of a
application data variable. The function takes one input: the name of the application data
variable to retrieve. Click on the button to display a dialog box with the value of the
application data.
variable to retrieve. Click on the button to display a dialog box with the value of the
application data.
Administrator Log Access
VXML Server ships with various default loggers, including administration history loggers that
store a history of the administration activity taken such as when VXML Server started up, when
an application was updated, the results of he suspension of VXML Server, etc. These logs, which
are rotated daily, are useful to an administrator as an audit history of administrator activity. As a
convenience, the JMX interface exposes methods for the administrator to access the contents of
these logs instead of viewing the files in a text editor.
store a history of the administration activity taken such as when VXML Server started up, when
an application was updated, the results of he suspension of VXML Server, etc. These logs, which
are rotated daily, are useful to an administrator as an audit history of administrator activity. As a
convenience, the JMX interface exposes methods for the administrator to access the contents of
these logs instead of viewing the files in a text editor.
Please note that the application designer and administrator has the ability to define any loggers
desired for the applications as well as for VXML Server, including removal of the default
administration history loggers. If this is done, then these functions will return error messages that
explain that the log files could not be found.
desired for the applications as well as for VXML Server, including removal of the default
administration history loggers. If this is done, then these functions will return error messages that
explain that the log files could not be found.
To view an application’s administration history log using the JMX interface, use a JMX client
connected to the server to navigate to the
connected to the server to navigate to the
VoiceApplication/<APPNAME>/Command
MBean,
where
APPNAME
is the name of the application to view. The operations tab of this MBean will list
functions named “retreiveAdminHistoryToday” and “retreiveAdminHistoryAll”. Clicking on the
first will open up a scrollable window listing the contents of the administration history log file
from the day the function is called. Clicking on the second will open up a scrollable window
listing the contents of all administration history logs concatenated.
first will open up a scrollable window listing the contents of the administration history log file
from the day the function is called. Clicking on the second will open up a scrollable window
listing the contents of all administration history logs concatenated.
To view VXML Server’ administration history log using the JMX interface, navigate to the
Global/Command
MBean. The operations tab of this MBean list functions with the same name