Cisco Cisco Unified Customer Voice Portal 11.0(1) Release Note
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Database Design
Figure 4-1 displays an ER diagram of the database tables comprising the user management
system. The following sections describe each table individually and its purpose.
system. The following sections describe each table individually and its purpose.
Figure 4-1
Applications
This table is used to provide a primary key for the voice applications utilizing this user
management database. Most voice applications will utilize their own user management system in
which case this table will have only one entry in it. For those applications that share a common
user management system, this table’s key is used to keep track of the activities of users visiting
each application, should that separation be necessary.
management database. Most voice applications will utilize their own user management system in
which case this table will have only one entry in it. For those applications that share a common
user management system, this table’s key is used to keep track of the activities of users visiting
each application, should that separation be necessary.
Column
Type
Description
app_id
integer (primary key) Automatically generated application ID.
application_name
varchar(50)
The name of the application with the specified
application ID.
application ID.