Cisco Cisco Customer Voice Portal Downloads Release Note
C
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Unified CVP
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The <call_data> Tag
Figure 2-2
Figure 2-2 shows the term that represents information about the current call. The
type
attribute
can be ani, dnis, uui, iidigits, source, appname, duration, language, or encoding. The ANI,
DNIS, UUI, and IIDIGITS will be “NA” if it is not sent by the telephony provider. Source is the
name of the application that transferred to this application or
DNIS, UUI, and IIDIGITS will be “NA” if it is not sent by the telephony provider. Source is the
name of the application that transferred to this application or
null
if this application was the first
to be called. Duration is the duration of the call up to this point in seconds.
The <data> Tag
Figure 2-3
Figure 2-3 shows the term that represents session or element data. The <
session>
tag refers to
session data with its name in the
name
attribute. The
<element>
tag refers to element data with
the name of the element in the
name
attribute and the name of the variable in the
variable
attribute.
The <user_info> Tag
Figure 2-4
Figure 2-4
shows the term that represents user information. Note that if the application has not
been configured to use the user management system, and the call was not associated with a
specific UID, using this term will cause an error. Only one piece of user information can be
returned per tag. Refer to Chapter 4: User Management for more details about the user
management system. The possible user information to be compared is:
specific UID, using this term will cause an error. Only one piece of user information can be
returned per tag. Refer to Chapter 4: User Management for more details about the user
management system. The possible user information to be compared is: