Cisco Cisco Customer Voice Portal Downloads Release Note
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UBSTITUTION
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Appendix A: Substitution Tag Reference
The following table lists the contents of tags used for setting value substitution. To represent
each of the data values, the tag is rendered with braces containing the tag content listed below,
case sensitive. The fragments rendered in underlined green represent values replaced by the
application designer. Optional information is encapsulated in brackets ([]).
each of the data values, the tag is rendered with braces containing the tag content listed below,
case sensitive. The fragments rendered in underlined green represent values replaced by the
application designer. Optional information is encapsulated in brackets ([]).
Tag Content
Description
CallData.ANI
The ANI of the current call or “NA” if not
sent.
sent.
CallData.DNIS
The DNIS of the current call or “NA” if not
sent.
sent.
CallData.UUI
The UUI of the current call or “NA” if not
sent.
sent.
CallData.IIDIGITS
The IIDIGITS of the current call or “NA” if
not sent.
not sent.
CallData.SOURCE
The name of the application that transferred to
this one.
this one.
CallData.APP_NAME
The name of the current application.
CallData.DURATION
The duration, in seconds, of the call up to this
point.
point.
CallData.LANGUAGE
The VoiceXML encoding for the application,
up to this point in the call.
up to this point in the call.
CallData.ENCODING
The language for the application, up to this
point in the call.
point in the call.
Data.Session.
VAR
The value of Session Data where VAR
represents the name of the session variable.
The object stored there will be represented as
a string.
represents the name of the session variable.
The object stored there will be represented as
a string.
Data.Element.
ELEMENT.VAR
The value of Element Data where ELEMENT
represents the name of the element and VAR
represents the name of the element variable.
represents the name of the element and VAR
represents the name of the element variable.
CallerActivity.NthElement.
N
The name of a certain element visited in the
call where N represents the number for the nth
element.
call where N represents the number for the nth
element.