Cisco Cisco Unified Customer Voice Portal 10.5(1) Information Guide
Product End-of-Life Notice
All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for Audium
Studio 3.4
Studio 3.4
EOL5492
Cisco Systems
®
announces the end-of-sale and end-of life dates for Audium Studio 3.4.
The last day to order Audium Studio 3.4 is January 16, 2007. Customers with active
service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life
milestones, definitions, and dates for Audium Studio 3.4. Table 2 lists the product part
numbers affected by this announcement.
Table 1.
End-of-Life Milestones and Dates for Audium Studio 3.4
Milestone
Definition
Date
End-of-Sale Date
The last date to order the product through Cisco point-of-sale
mechanisms. The product is no longer for sale after this date.
mechanisms. The product is no longer for sale after this date.
January 16, 2007
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its
contract manufacturers. Actual ship date is dependent on lead time.
contract manufacturers. Actual ship date is dependent on lead time.
January 16, 2007
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software
maintenance releases or bug fixes. After this date, Cisco Engineering will
no longer develop, repair, maintain, or test the product software.
maintenance releases or bug fixes. After this date, Cisco Engineering will
no longer develop, repair, maintain, or test the product software.
January 16, 2007
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support
contract, this is the last date to order a new service-and-support contract
or add the equipment and/or software to an existing service-and-support
contract.
contract, this is the last date to order a new service-and-support contract
or add the equipment and/or software to an existing service-and-support
contract.
January 16, 2007
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
January 16, 2007
Last Date of Support:
App. SW
App. SW
The last date to receive service and support for the product. After this
date, all support services for the product are unavailable, and the product
becomes obsolete.
date, all support services for the product are unavailable, and the product
becomes obsolete.
July 16, 2007
HW = Hardware
OS SW = Operating System Software App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part
Number
Number
Product Description
Replacement Product Part
Number
Number
Replacement Product
Description
Description
CVP-AD-STTR-3.4
CA USE ONLY Audium
Studio 3.4 Contract transfer to
Cisco
Studio 3.4 Contract transfer to
Cisco
CVP-AD-STUDIO
CVP—Audium Studio
(not for use with self-service)
(not for use with self-service)
Product Migration Options
Customers are encouraged to migrate to Customer Voice Portal (CVP)-Audium Studio 5.2.
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive
credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to:
http://www.cisco.com/go/tradein/
. The Cisco TMP application requires all users to have a
Cisco.com user ID.