Cisco Cisco Unified Customer Voice Portal 10.5(1)

This configuration is provided for functional testing purposes. To achieve the quoted performance, it is 
assumed that the ISN components do not reside with any other components, and the other components 
are deployed as recommended for their product. Measuring and monitoring performance for any other 
combinations are the responsibility of the customer.

ISN Voice Browser 2.1

ISN Application Server 2.1

ISN VBAdmin 2.1

ICM 4.6.2 (installed on its own machine)

SDDSN (cannot be co-resident with any ISN, ICM, or Remote Monitoring Suite product)

Remote Monitoring Suite 2.1

Listener

LGMapper

LGArchiver

AlarmTracker

Since the ISN is a Web-based solution and does not use secure connections such as SSL, security issues 
should be approached as you would any other non-secure Web application on your system. Some issues 
to take under consideration are how to:

Set up user access for maintenance.

Protect communication between system components.

Ensure customer isolation and privileges in multi-tenant environments, specifically:

Browser access to both Application Service Provider (ASP)- and Customer-hosted Media 
Servers.

Customer access to ASP-hosted Media Servers.

Customer access to Application Administration (start, stop, scheduling).

Maintain NAM/ICM data security.