Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
: D
IGITS
_W
ITH
_C
ONFIRM
C
ISCO
CVP V
OICE
XML 3.1
Element Specifications
Digits_With_Confirm
The Digits_With_Confirm voice element captures a string of numerical digits, and presents a confirmation menu allowing the caller to
either accept their entry or re-enter the digits. It may be used to collect small or large strings of digits. The digit string can be entered
using the keypad or speech input. The captured value will be stored in element data as a string. The string cannot contain non-
numerical characters. Using speech input, the number is spoken one digit at a time (i.e. 49678 is spoken "four nine six seven eight").
DTMF input can be terminated by a # keypress if desired (otherwise, the entry is considered terminated when the input timeout is
reached).
either accept their entry or re-enter the digits. It may be used to collect small or large strings of digits. The digit string can be entered
using the keypad or speech input. The captured value will be stored in element data as a string. The string cannot contain non-
numerical characters. Using speech input, the number is spoken one digit at a time (i.e. 49678 is spoken "four nine six seven eight").
DTMF input can be terminated by a # keypress if desired (otherwise, the entry is considered terminated when the input timeout is
reached).
With the Digits_With_Configm voice element, the application designer has the ability to set length restrictions on the digit string. A
minimum and maximum length can be given to narrow the criteria. If a string of a specific length is required, the minimum and
maximum lengths should be set to the same value. If fewer digits are entered, a nomatch event will be thrown. A string of digits with
length greater than the maximum length cannot be entered.
minimum and maximum length can be given to narrow the criteria. If a string of a specific length is required, the minimum and
maximum lengths should be set to the same value. If fewer digits are entered, a nomatch event will be thrown. A string of digits with
length greater than the maximum length cannot be entered.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string
enum
Yes
true
false
both
The type of entry allowed for input (during digits
capture and confirmation). Possible values are:
capture and confirmation). Possible values are:
voice
|
dtmf
|
both
.
noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string
Yes
true
true
5s
The maximum time length allowed (in seconds)
for silence or no keypress before a noinput event
is thrown.
for silence or no keypress before a noinput event
is thrown.
digits_max_noinput_count
(Digits Max NoInput Count)
(Digits Max NoInput Count)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events allowed
during digits input capture.
during digits input capture.
0
= infinite noinputs
allowed.
digits_max_nomatch_count
(Digits Max NoMatch Count)
(Digits Max NoMatch Count)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events allowed
during digits input capture.
during digits input capture.
0
= infinite
nomatches allowed.
confirm_max_noinput_count
(Confirm Max NoIput Count)
(Confirm Max NoIput Count)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events allowed
during digits input confirmation.
during digits input confirmation.
0
= infinite
noinputs allowed.
confirm_max_nomatch_count
(Confirm Max NoMatch Count)
(Confirm Max NoMatch Count)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events allowed
during digits input confirmation.
during digits input confirmation.
0
= infinite
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