Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide

OICE

LEMENT

: R

ECORD

ITH

ONFIRM

ISCO

CVP V

OICE

XML 3.1

Element Specifications

Notes:

•

The path setting does not require a trailing slash. The voice element will determine the appropriate destination. The path may be
specified in operating system specific format (for example, on Windows it might be specified as C:\directory\subdirectory\).

•

terminate_on_DTMF

is “false” or off, recording will stop only after the voice browser reaches the input timeout.

•

It is important to ensure that CVP VoiceXML Server has permission to save audio files to the specified path.

Element Data

Name

Type

Notes

filename

string

This stores the filename of the recording (without the path).

filepath

string

This stores the path to the file holding the recording (including the filename).

confirm_confidence

float

This is the confidence value of the utterance for the confirmation menu.

Exit States

Name

Notes

max_nomatch

The maximum number of nomatch events has occurred. If the nomatch max count is 0, this exit state will never occur.

max_noinput

The maximum number of noinput events has occurred. If the noinput max count is 0, this exit state will never occur.

max_disconfirmed

The maximum number of disconfirms has occurred. If the maximum disconfirm count is 0, this exit state will never occur.

done

The recorded message was confirmed.

Audio Groups

Record Capture

Name (Label)

Req’d

Max 1

Notes

record_initial_audio_group
(Record Initial)

Yes

Played when the voice element first begins.

record_noinput_audio_group
(Record NoInput)

Played when a noinput event occurs during recording. The noinput event count
corresponds to the audio group count. If not specified, the initial audio group will be
played in the event of a noinput.