Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide
V
OICE
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LEMENT
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UMBER
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ITH
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ONFIRM
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ISCO
CVP V
OICE
XML 3.1
Element Specifications
Number_With_Confirm
The Number_With_Confirm voice element captures a standard number, and presents a confirmation menu allowing the caller to either
accept their entry or re-enter the number. The number can be spoken or entered using the keypad. The resulting value will be stored in
element data as a decimal value. The number can be negative or positive and can contain a decimal point. Using DTMF entry,
however, the number is restricted to being positive and the decimal point is entered by pressing the * key. Using speech input, the
number may be spoken naturally.
accept their entry or re-enter the number. The number can be spoken or entered using the keypad. The resulting value will be stored in
element data as a decimal value. The number can be negative or positive and can contain a decimal point. Using DTMF entry,
however, the number is restricted to being positive and the decimal point is entered by pressing the * key. Using speech input, the
number may be spoken naturally.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string
enum
Yes
true
false
both
The type of entry allowed for input. Possible
values are:
values are:
voice
|
dtmf
|
both
.
noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string
Yes
true
true
5s
The maximum time length allowed (in seconds)
for silence or no keypress before a noinput
event is thrown.
for silence or no keypress before a noinput
event is thrown.
number_max_noinput_count
(Number Max NoInput Count)
(Number Max NoInput Count)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events
allowed during number input capture.
allowed during number input capture.
0
=
infinite noinputs allowed.
number_max_nomatch_count
(Number Max NoMatch Count)
(Number Max NoMatch Count)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events
allowed during number input capture.
allowed during number input capture.
0
=
infinite nomatches allowed.
confirm_max_noinput_count
(Confirm Max NoInput Count)
(Confirm Max NoInput Count)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events
allowed during number input confirmation.
allowed during number input confirmation.
0
=
infinite noinputs allowed.
confirm_max_nomatch_count
(Confirm Max NoMatch Count)
(Confirm Max NoMatch Count)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events
allowed during number input confirmation.
allowed during number input confirmation.
0
=
infinite nomatches allowed.
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int ≥ 0
Yes
true
true
3
The maximum number of times a caller is
allowed to disconfirm a captured input.
allowed to disconfirm a captured input.
0
=
infinite disconfirmations allowed.
number_confidence_level
(Number Confidence Level)
(Number Confidence Level)
decimal
(0.0 – 1.0)
Yes
true
true
0.40
The confidence level threshold to use during
number capture.
number capture.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
decimal
(0.0 – 1.0)
Yes
true
true
0.50
The confidence level threshold to use during
confirmation.
confirmation.
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 10/05
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