Cisco Cisco Unified Customer Voice Portal 10.0(1) Developer's Guide

OICE

LEMENT

: F

ORM

ISCO

CVP V

OICE

XML 3.1

Element Specifications

Name (Label)

Type

Req’d Single

setting

Substitution

allowed

Default

Notes

value

help_voice_keyword
(Help Voice Keyword)

string

false

true

None

Specifies a custom inline voice grammar to activate the help audio
group. Each value of this repeatable setting adds another valid
utterance. The format is a string specifying just the utterance (e.g.
“help please”).

If this setting is configured, an inline help voice grammar will be
generated, which will be active only within the current Form
element.

help_dtmf_keypress
(Help DTMF Keypress)

character

(0-9, #, *)

false

true

None

Specifies a custom inline DTMF grammar to activate the help
audio group. Each value of this repeatable setting adds another
valid DTMF keypress. The format is a character (0-9, #, *)
representing just the keypress.

If this setting is configured, an inline help DTMF grammar will be
generated, which will be active only within the current Form
element.

modal
(Modal)

boolean

true

false

Whether or not to temporarily disable active grammars specified
outside the current Form element (such as those defined by
hotlinks). If set to true, only the current Form grammars will be
enabled for the duration of the element. Otherwise all active
grammars will be enabled.

field_name
(Field Name)

string

Yes

true

foundation

_fld

The value to assign to the VXML field name attribute.

field_slot
(Field Slot)

string

true

None

The name to assign to the VXML field slot attribute. If left
unspecified, the field will not include a slot attribute.

slot_element_data
(Slot Element Data)

string

false

true

None

Specifies for which grammar slot the return value should be stored
as element data. This is a repeatable setting so multiple slot names
can be specified. See notes below for further details.

maxnbest
(Maxnbest)

int ≥ 1

Yes

true

The maximum number of speech recognition results that can be
generated per voice input.