Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

• It is important to ensure that VXML Server has permission to save audio files to the specified path.

Element Data

This stores the filename of the recording (without the path).

string

filename

This stores the path to the file holding the recording (including the
filename).

string

filepath

This is the confidence value of the utterance for the confirmation menu.

float

confirm_confidence

This stores a true if the caller hung up while making the recording or the
confirmation menu, false if not.

boolean

hungUpWhileRecording

Exit States

The maximum number of nomatch events has occurred. If the nomatch max count is 0,
this exit state will never occur.

max_nomatch

The maximum number of noinput events has occurred. If the noinput max count is 0,
this exit state will never occur.

max_noinput

The maximum number of disconfirmations has occurred. If the max disconfirmed count
is set to 0, this exit state will never occur.

max_disconfirmed

The recorded message was confirmed.

done

Audio Groups

Record Capture

Played when the voice element first begins.

Yes

Yes

record_initial_audio_group

(Record Initial)

Played when a noinput event occurs during recording.

No

No

record_noinput_audio_group

(Record NoInput)

Record Confirm

Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)