Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

Introduction

Every element included with Call Studio and VXML Server must be configured before it can
be used. This reference file contains a detailed specification for each of the core Cisco Unified
Customer Voice Portal (Unified CVP) elements, listing all the options available in the
configuration. The specifications must be followed, or the element may complain with an error
message or behave erratically.

Each element specification in this reference file presents information on some or all of the
following topics:

•

Overview – Each specification starts with a brief description of the element’s behavior
including what it does, how it reacts to various settings and audio groups, and other
miscellaneous behavior. This information should help the developer decide whether to use
these elements in an application or to rely on custom elements.

•

Settings – Settings contain information that affects how the element behaves. Each setting
has the following attributes:

–

Type – The type of data accepted such as a boolean, integer, or enumeration.

–

Required – This defines whether the setting is required to have a value if the setting is
active (available to be configured in Builder for Studio).

Note: The definition of required in this case is that the setting must have an appropriate
value for Builder for Studio to validate the voice element configuration.

–

Single setting value – This defines whether the setting can have multiple values. If set to

, then the setting may have only a single configuration value. Multiple value settings

are created in Builder for Studio by right clicking on the setting and choosing the add
setting name option.

–

Substitution allowed – This setting attribute determines if the setting value can include
substitution.

Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)