Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

 adds a replay option which replays the initial

prompt.

Yes

boolean

replay

(Replay)

The maximum time length allowed for silence or no
keypress before a noinput event is thrown. Possible

5s

Yes

string

noinput_timeout

(Noinput Timeout)

values are standard time designations including both
a non-negative number and a time unit, for example,
3s (for seconds) or 300ms (for milliseconds). Default
= 5s.

The confidence level threshold to use.

0.50

Yes

decimal
(0.0 –
1.0)

confidence_level

(Confidence Level)

Whether or not to temporarily disable all hotlink
grammars (global or local) and universal grammars.

Yes

boolean

modal

(Disable Hotlinks)

If set to true, only the boolean builtin grammar will
be enabled for the duration of the element. Otherwise
all active grammars will be enabled.

Element Data

This is the value chosen by the caller. Can be: yes or no.

string

value

This is the confidence value of the utterance.

float

value_confidence

Exit States

The maximum number of nomatch events has occurred. If the nomatch max count is 0, this
exit state will never occur.

max_nomatch

The maximum number of noinput events has occurred. If the noinput max count is 0, this exit
state will never occur.

max_noinput

The utterance was recognized as yes.

yes

The utterance was recognized as no.

no

Note: The replay option, when activated, resets all the event counts (noinput and nomatch).

Audio Groups

Yes / No Capture

Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)