Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

This set of element data stores the confidence scores of captured n-best
utterances. While the maximum number of nbestConfidenceX values is

float

nbestConfidence1

nbestConfidence2

equal to the maxnbest setting value, the actual number of these values
available is determined by speech recognition at runtime, where

…

nbestConfidence1 holds the confidence score of the top hypothesis in
the n-best list and nbestConfidenceX holds the confidence score of the
last hypothesis.

nbestConfidenceX

This set of element data stores the input modes of captured n-best
utterances.

string

nbestInputmode1

nbestInputmode2

…

nbestInputmodeX

Exit States

The maximum number of nomatch events has occurred. If the nomatch max count is 0,
this exit state will never occur.

max_nomatch

The maximum number of noinput events has occurred. If the noinput max count is 0, this
exit state will never occur.

max_noinput

The maximum number of disconfirmations has occurred. If the max disconfirmed count
is set to 0, this exit state will never occur.

max_disconfirmed

The digit string captured was confirmed.

done

Audio Groups

Digits Capture

Played when the voice element first begins.

Yes

Yes

digits_initial_audio_group

(Digits Initial)

Played when a nomatch event occurs during digits capture.

No

No

digits_nomatch_audio_group

(Digits NoMatch)

Played when a noinput event occurs during digits capture.

No

No

digits_noinput_audio_group

(Digits NoInput)

Played when the caller asks for help during digits capture. If not specified,
by default help is treated as a nomatch.

No

No

digits_help_audio_group

(Digits Help)

Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)