Cisco Cisco Unified Customer Voice Portal 11.0(1) Release Note
C
HAPTER
8:
S
TANDARD
D
ECISION
E
LEMENTS
P
ROGRAMMING
G
UIDE FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER
AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
R
ELEASE
7.0(1)
45
•
set_flag
– This tag is used to make the decision element act like a flag when visited. If it
appears, a flag with the same name as the decision element will be considered triggered and
that fact will be noted in the activity log.
that fact will be noted in the activity log.
•
log
– This tag is used to store information in log files for this application when this standard
decision element is executed. Any number of
<custom>
tags can appear, denoting the
information to insert in the application’s activity log. The
name
attribute holds the name of
the data, and the
<custom>
tag encapsulates the value. Any number of
<warning>
tags can
appear, denoting warnings to be placed in the application’s error log. The
<warning>
tag
encapsulates the warning message.
•
set_default_path
– This tag is used to change the default audio path from this point onwards
for this call.
•
set_maintainer
– This tag is used to change the maintainer e-mail address from this point
onwards for this call.
•
set_timeout
– This tag allows the timeout length set for this session to be changed. The
contents of the tab must be an integer representing the number of minutes in the timeout.
•
set_main_doc_content
– This tag allows the encoding and language settings for the main
VoiceXML documents to be changed from this point onwards for this call. The
<language>
tag content is formatted according to the specification for using languages in VoiceXML
(e.g. “en-US”). The
(e.g. “en-US”). The
<encoding>
tag content is formatted according to the specification for
encoding XML pages (e.g. “UTF-8”).
•
invalidate_session
– This tag, if included in the XML, will prompt VXML Server to
invalidate the call session it retains in memory, call the end of call class or URI (if defined),
and free up the VXML Server port utilized by the call. The session is invalidated only after
the execution method of the standard decision element is completed. This tag is rarely used
and would be needed in a few circumstances where some external process takes the call away
from VXML Server such as when using a CTI system to transfer the call to an agent.
and free up the VXML Server port utilized by the call. The session is invalidated only after
the execution method of the standard decision element is completed. This tag is rarely used
and would be needed in a few circumstances where some external process takes the call away
from VXML Server such as when using a CTI system to transfer the call to an agent.