Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide

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Information about Cisco products, technologies, and network solutions is available from various 
online and printed sources. 

The Cisco Product Catalog describes the networking products offered by Cisco Systems as 
well as ordering and customer support services. Access the Cisco Product Catalog at this 
URL: 

 

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for 
new and experienced users: Internetworking Terms and Acronyms Dictionary, 
Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the 
Internetworking Design Guide. For current Cisco Press titles and other information, go to 
Cisco Press online at this URL: 

http://www.ciscopress.com 

Packet magazine is the Cisco monthly periodical that provides industry professionals with 
the latest information about the field of networking. You can access Packet magazine at this 
URL: 

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html 

iQ Magazine is the Cisco monthly periodical that provides business leaders and decision 
makers with the latest information about the networking industry. You can access iQ 
Magazine at this URL: 

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering 
professionals involved in the design, development, and operation of public and private 
internets and intranets. You can access the Internet Protocol Journal at this URL: 

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.
html 

Training—Cisco offers world-class networking training, with current offerings in network 
training listed at this URL: 

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html

 

 

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