Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

so a developer that understands how to write VoiceXML will be able to produce it using the
API much easier and faster than a developer not familiar with VoiceXML.

Finally, the reader should familiarize themselves with the way Cisco Unified CVP VXML
Server (VXML Server) works by reading the 

 (http://www.cisco.com/en/US/products/sw/custcosw/ps1006/

products_user_guide_list.html), especially Chapter 2, which explains the purpose for each of
the components described in this document. Familiarity with Cisco Unified Call Studio (Call
Studio) and Builder for Call Studio is also recommended for understanding how to construct
configurable elements and Say It Smart plugins since they define how they are displayed within
the Builder.

Note: The grammer logic supplied with the out-of-the-box plug-in follows English grammer
logic only. To achieve logic for other languages, you must develop your own plug-in.

Programming Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)