Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

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Information about Cisco products, technologies, and network solutions is available from various online and printed sources. 

The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support 
services. Access the Cisco Product Catalog at this URL: 

http://www.cisco.com/en/US/products/products_catalog_links_launch.html 

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: 
Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting 
Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this 
URL: 

http://www.ciscopress.com 

Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest information about the field of 
networking. You can access Packet magazine at this URL: 

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html 

iQ Magazine is the Cisco monthly periodical that provides business leaders and decision makers with the latest information about 
the networking industry. You can access iQ Magazine at this URL: 

http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html 

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, 
development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this 
URL: 

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html 

Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL: 

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html