Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
:
F
ORM
_W
ITH
_C
ONFIRM
C
ISCO
CVP
V
OICE
XML
3.0
Element Specifications
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 1/14/05
54
Name (Label)
Req’d
Max 1
Notes
confirm_help_audio_group
(Confirm Help)
(Confirm Help)
No
No
Played when a help event is triggered during confirmation. The help event count
corresponds to the audio group count. By default, the help event can be triggered by the
voice input “help”. Additionally, other voice and DTMF inputs can be used to trigger the
help event by configuring a hotlink to throw a help event. If the audio group is not
specified, a help event will trigger the confirm nomatch audio group to play (or the
confirm initial audio group if confirm nomatch audio group is not specified).
corresponds to the audio group count. By default, the help event can be triggered by the
voice input “help”. Additionally, other voice and DTMF inputs can be used to trigger the
help event by configuring a hotlink to throw a help event. If the audio group is not
specified, a help event will trigger the confirm nomatch audio group to play (or the
confirm initial audio group if confirm nomatch audio group is not specified).
disconfirmed_audio_group
(Disconfirmed)
(Disconfirmed)
No
No
Played when the caller disconfirms the value.
End
Name (Label)
Req’d
Max 1
Notes
yes_audio_group
(Yes)
(Yes)
No
Yes
Played after the caller chooses the "yes" option. If not specified, no audio will be played
when this option is chosen.
when this option is chosen.
Studio Element Folder: Form
Class Name:
Class Name:
com.audium.server.voiceElement.form.MFoundationFormWithConfirm