Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
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LEMENT
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R
ECORD
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ONFIRM
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CVP
V
OICE
XML
3.0
Element Specifications
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 1/14/05
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Record_With_Confirm
The Record_With_Confirm voice element combines the functionality of the Record voice element with that of the Yes_No_Menu
voice element. The voice element records the caller’s voice, and prompts the caller to confirm that the recording is acceptable. The
caller can then accept or reject the confirmation or ask to have the message replayed. If the caller accepts the recording, the voice
element saves the file the same way as the Record voice element. This voice element contains all the settings and audio groups from
the Record and Yes_No_Menu voice elements, however audio groups that are found in the latter two voice elements (nomatch,
noinput, and help) are now renamed for them to be distinguished.
voice element. The voice element records the caller’s voice, and prompts the caller to confirm that the recording is acceptable. The
caller can then accept or reject the confirmation or ask to have the message replayed. If the caller accepts the recording, the voice
element saves the file the same way as the Record voice element. This voice element contains all the settings and audio groups from
the Record and Yes_No_Menu voice elements, however audio groups that are found in the latter two voice elements (nomatch,
noinput, and help) are now renamed for them to be distinguished.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string
enum
Yes
true true
both
The type of entry allowed for input during
confirmation. Possible values are: voice |
dtmf
confirmation. Possible values are: voice |
dtmf
| both.
noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string Yes true true 5s
The maximum time length allowed (in seconds)
for silence or no keypress before a noinput event
is thrown.
for silence or no keypress before a noinput event
is thrown.
record_max_noinput_count
(Record Max NoInput Count)
(Record Max NoInput Count)
int ≥ 0
Yes
true true 3
The maximum number of noinput events
allowed during input capture. 0 = infinite
noinputs allowed.
allowed during input capture. 0 = infinite
noinputs allowed.
confirm_max_noinput_count
(Confirm Max NoInput Count)
(Confirm Max NoInput Count)
int ≥ 0
Yes
true true 3
The maximum number of noinput events
allowed during confirmation. 0 = infinite
noinputs allowed.
allowed during confirmation. 0 = infinite
noinputs allowed.
confirm_max_nomatch_count
(Confirm Max NoMatch Count)
(Confirm Max NoMatch Count)
int ≥ 0
Yes
true true 3
The maximum number of nomatch events
allowed during confirmation. 0 = infinite
nomatches allowed.
allowed during confirmation. 0 = infinite
nomatches allowed.
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int ≥ 0
Yes
true true 3
The maximum number of times a caller is
allowed to reject a recording. 0 = infinite
disconfirmations allowed.
allowed to reject a recording. 0 = infinite
disconfirmations allowed.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true
0.50
The confidence level threshold to use for the
confirmation.
confirmation.
start_with_beep
(Start With Beep)
(Start With Beep)
boolean Yes true true true
Whether or not to play a beep before recording
begins.
begins.