Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
:
R
ECORD
_W
ITH
_C
ONFIRM
C
ISCO
CVP
V
OICE
XML
3.0
Element Specifications
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 1/14/05
76
Record Confirm
Name (Label)
Req’d
Max 1
Notes
before_confirm_audio_group
(Before Confirm)
(Before Confirm)
No
Yes
Played before the recording is played back. The recording will be played back after this
audio group is done playing.
audio group is done playing.
after_confirm_audio_group
(After Confirm)
(After Confirm)
No
Yes
Played after the recording is played back. At least one of the two confirm prompts must
be specified.
be specified.
confirm_nomatch_audio_group
(Confirm NoMatch)
(Confirm NoMatch)
No
No
Played when a nomatch event occurs during confirmation. The nomatch event count
corresponds to the audio group count. If not specified, the confirm initial audio groups
will be played in the event of a nomatch.
corresponds to the audio group count. If not specified, the confirm initial audio groups
will be played in the event of a nomatch.
confirm_noinput_audio_group
(Confirm NoInput)
(Confirm NoInput)
No
No
Played when a noinput event occurs during confirmation. The noinput event count
corresponds to the audio group count. If not specified, the confirm initial audio groups
will be played in the event of a noinput.
corresponds to the audio group count. If not specified, the confirm initial audio groups
will be played in the event of a noinput.
confirm_help_audio_group
(Confirm Help)
(Confirm Help)
No
No
Played when a help event is triggered during confirmation. The help event count
corresponds to the audio group count. By default, the help event can be triggered by
the voice input “help”. Additionally, other voice and DTMF inputs can be used to
trigger the help event by configuring a hotlink to throw a help event. If the audio group
is not specified, a help event will trigger the confirm nomatch audio group to play (or
the confirm initial audio group if confirm nomatch audio group is not specified).
corresponds to the audio group count. By default, the help event can be triggered by
the voice input “help”. Additionally, other voice and DTMF inputs can be used to
trigger the help event by configuring a hotlink to throw a help event. If the audio group
is not specified, a help event will trigger the confirm nomatch audio group to play (or
the confirm initial audio group if confirm nomatch audio group is not specified).
max_disconfirmed_audio_group
(Max Disconfirmed)
(Max Disconfirmed)
No
Yes
Played after the caller disconfirms the recorded entry, upon reaching the
max_disconfirmed_count
max_disconfirmed_count
. The prompt should be about exiting with the
max_disconfirmed
exit state.
Studio Element Folder: Record
Class Name:
Class Name:
com.audium.server.voiceElement.record.MRecordWithConfirm