Cisco Cisco Unified Customer Voice Portal 10.5(1) Developer's Guide
V
OICE
E
LEMENT
:
D
ATE
C
ISCO
CVP
V
OICE
XML
3.0
Element Specifications
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 1/14/05
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Date
The Date voice element captures a date input from the caller. The date can be entered using DTMF input (in the YYYYMMDD
format). It can also be spoken in natural language including a month, day and year. The captured value will be stored in element data
as a fixed-length date string in the YYYYMMDD format. If the year is not specified in the input, YYYY is stored as “????”. And if
the month or the day is not specified, MM and DD will be stored as “??”.
format). It can also be spoken in natural language including a month, day and year. The captured value will be stored in element data
as a fixed-length date string in the YYYYMMDD format. If the year is not specified in the input, YYYY is stored as “????”. And if
the month or the day is not specified, MM and DD will be stored as “??”.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string
enum
Yes
true false
both
The type of entry allowed for input. Possible
values are: voice | dtmf | both.
values are: voice | dtmf | both.
Noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string Yes true true 5s
The maximum time length allowed (in seconds)
for silence or no keypress before a noinput event
is thrown.
for silence or no keypress before a noinput event
is thrown.
collect_max_noinput_count
(Date Max NoInput Count)
(Date Max NoInput Count)
int ≥ 0
Yes
true true 3
The maximum number of noinput events. 0 =
infinite noinputs allowed.
infinite noinputs allowed.
collect_max_nomatch_count
(Date Max NoMatch Count)
(Date Max NoMatch Count)
int ≥ 0
Yes
true false 3
The maximum number of nomatch events
allowed. 0 = infinite nomatches allowed.
allowed. 0 = infinite nomatches allowed.
collect_confidence_level
(Date Confidence Level)
(Date Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true
0.40
The confidence level threshold to use during date
capture.
capture.
Element Data
Name
Type
Notes
value
string
The date stored in the YYYYMMDD format.
value_confidence
float
This is the confidence value of the captured date utterance.