Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide

I

NTRODUCTION

 

 

 

           

E

LEMENT 

S

PECIFICATIONS FOR 

C

ISCO 

U

NIFIED 

C

USTOMER 

V

OICE 

P

ORTAL 

R

ELEASE 

4.0(1)

 

 

 

1

 

Every element included with Unified CVP VoiceXML Studio and VoiceXML Server must be configured before it can be used. This 
reference file contains a detailed specification for each of the Unified CVP elements, listing all the options available in the 
configuration. The specifications must be followed, or the element may complain with an error message or behave erratically.  

Each element specification in this reference file presents information on some or all of the following five topics: 

   

 Each specification starts with a brief description of the element’s behavior including what it does, how it reacts to 

various settings and audio groups, and other miscellaneous behavior. The information should help the developer decide whether to 
use these elements in an application or to rely on custom elements. 

   

  Settings contain information that affects how the element behaves. Each setting is described in this document using the 

following attributes: 

o

 

:  The type of data accepted such as a boolean, integer, or enumeration. 

o

 

:  This defines whether the setting is required to have a value if the setting is active (available to be configured in 

Unified CVP VoiceXML Studio).  The definition of required in this case is that the setting must have an appropriate value for 
Unified CVP VoiceXML Studio to validate the voice element configuration. In Unified CVP VoiceXML Studio, all required 
settings are denoted by a red asterisk in front of the setting names. 

o

 

:  This defines whether the setting can have multiple values.  If set to true, then the setting may have only a 

single configuration value.  Multiple value settings are created in Unified CVP VoiceXML Studio by right clicking on the 
setting and choosing the “add setting name” option. 

o

 

:  This setting attribute determines if the setting value can include substitution for dynamic configuration. 

In Unified CVP VoiceXML Studio, any setting that allows substitution values will activate the substitution button located at 
the top right of the settings pane. 

o

 

:  The initial value of an element setting when a new element is dragged to the workspace. 

   

.  Some elements capture data, and yield information that may be useful to other elements or for logging purposes. 

The variables created by each element are listed here. 

   

.  Each element may have one or more exit states that indicate the dialog status when the element execution has 

completed.  Exit states do not appear in an element configuration and cannot be changed.