Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide
V
OICE
E
LEMENT
:
C
URRENCY
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
10
(Noinput Timeout)
seconds) for silence or no keypress before a
noinput event is thrown.
noinput event is thrown.
currency_max_noinput_count
(Currency Max NoInput Count)
(Currency Max NoInput Count)
int • 0
Yes
true true
3
The maximum number of noinput events
allowed during currency input capture. 0 =
infinite noinputs allowed.
allowed during currency input capture. 0 =
infinite noinputs allowed.
currency_max_nomatch_count
(Currency Max NoMatch Count)
(Currency Max NoMatch Count)
int • 0
Yes
true true
3
The maximum number of nomatch events
allowed during currency input capture. 0 =
infinite nomatches allowed.
allowed during currency input capture. 0 =
infinite nomatches allowed.
confirm_max_noinput_count
(Confirm Max NoInput Count)
(Confirm Max NoInput Count)
int • 0
Yes
true true
3
The maximum number of noinput events
allowed during currency input confirmation. 0
= infinite noinputs allowed.
allowed during currency input confirmation. 0
= infinite noinputs allowed.
confirm_max_nomatch_count
(Confirm Max NoMatch Count)
(Confirm Max NoMatch Count)
int • 0
Yes
true true
3
The maximum number of nomatch events
allowed during currency input confirmation. 0
= infinite nomatches allowed.
allowed during currency input confirmation. 0
= infinite nomatches allowed.
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int • 0
Yes
true true
3
The maximum number of times a caller is
allowed to disconfirm a captured input. 0 =
infinite disconfirmations allowed.
allowed to disconfirm a captured input. 0 =
infinite disconfirmations allowed.
currency_confidence_level
(Currency Confidence Level)
(Currency Confidence Level)
decimal
(0.0 to 1.0)
Yes
true true 0.40
The confidence level threshold to use during
currency capture.
currency capture.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
Decimal
(0.0 to 1.0)
Yes
true true 0.50
The confidence level threshold to use during
confirmation.
confirmation.
Element Data
Name
Type
Notes
value
string
The currency amount captured. This will always be a decimal number with the appropriate
number of padded zeros (up to 2).
number of padded zeros (up to 2).
value_confidence
float
This is the confidence value of the captured currency utterance.
confirm_confidence
float
This is the confidence value of the captured confirm utterance.
Exit States
Name
Notes
max_nomatch
The maximum number of nomatch events has occurred. If the nomatch max count is 0, this exit state will never occur.
max_noinput
The maximum number of noinput events has occurred. If the noinput max count is 0, this exit state will never occur.
max_disconfirmed
The maximum number of disconfirmation has occurred. If the max disconfirmed count is set to 0, this exit state will never occur.
done
The currency captured was confirmed.