Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide
V
OICE
E
LEMENT
:
F
ORM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
32
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
dtmf_keypress
(DTMF Keypress)
(DTMF Keypress)
character
(0-9, #, *)
*No false
true
None
Defines the inline DTMF grammar for Form, with each
configuration of this repeatable setting specifying one option for
the grammar. The valid format is a character (0-9, #, *)
representing the keypress, followed by an optional return value.
Sample configurations values are:
configuration of this repeatable setting specifying one option for
the grammar. The valid format is a character (0-9, #, *)
representing the keypress, followed by an optional return value.
Sample configurations values are:
1 [news]
1
None of the four settings - voice_grammar,
dtmf_grammar, voice_keyword
dtmf_grammar, voice_keyword
and dtmf_keypress,
are required, but at least one must be specified since a form cannot
be completed without at least one grammar.
be completed without at least one grammar.
help_voice_keyword
(Help Voice Keyword)
(Help Voice Keyword)
string
No false
true
None
Specifies a custom inline voice grammar to activate the help audio
group. Each value of this repeatable setting adds another valid
utterance. The format is a string specifying just the utterance (e.g.
“news report”).
group. Each value of this repeatable setting adds another valid
utterance. The format is a string specifying just the utterance (e.g.
“news report”).
If this setting is configured, a custom inline voice grammar will be
generated, replacing the default help grammar used by a browser,
and the custom grammar will be active only within the current
Form element.
generated, replacing the default help grammar used by a browser,
and the custom grammar will be active only within the current
Form element.
help_dtmf_keypress
(Help DTMF Keypress)
(Help DTMF Keypress)
character
(0-9, #, *)
No false
true
None
Specifies a custom inline DTMF grammar to activate the help
audio group. Each value of this repeatable setting adds another
valid DTMF keypress. The format is a character (0-9, #, *)
representing just the keypress.
audio group. Each value of this repeatable setting adds another
valid DTMF keypress. The format is a character (0-9, #, *)
representing just the keypress.
If this setting is configured, a custom inline DTMF grammar will
be generated, and it will be active only within the current Form
element.
be generated, and it will be active only within the current Form
element.
modal
(Modal)
(Modal)
boolean
No true true
false
Whether or not to temporarily disable active grammars specified
outside the current Form element (such as those defined by
hotlinks). If set to true, only the current Form grammars will be
enabled for the duration of the element. Otherwise all active
grammars will be enabled.
outside the current Form element (such as those defined by
hotlinks). If set to true, only the current Form grammars will be
enabled for the duration of the element. Otherwise all active
grammars will be enabled.
field_name
(Field Name)
(Field Name)
string
Yes true true foundation
_fld
The value to assign to the VXML field name attribute.
field_slot
(Field Slot)
(Field Slot)
string
No true true
None
The name to assign to the VXML field slot attribute. If left
unspecified, the field will not include a slot attribute.
unspecified, the field will not include a slot attribute.