Cisco Cisco Customer Voice Portal Downloads Developer's Guide

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V
OICE 
E
LEMENT
:
 
F
ORM    
 
 
 
          
E
LEMENT 
S
PECIFICATIONS FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL 
R
ELEASE 
4.0(1)
 
 
 
33
 
Name (Label) 
Type 
Req’d
Single 
setting 
value 
Substitution 
allowed 
Default 
Notes 
slot_element_data 
(Slot Element Data) 
string 
No false
true 
None 
Specifies for which grammar slot the return value should be stored 
as element data.  This is a repeatable setting so multiple slot names 
can be specified.  See notes below for further details. 
maxnbest 
(Maxnbest) 
int • 1 
Yes true  true 
The maximum number of speech recognition results that can be 
generated per voice input. 
Notes: 
     The voice browser requires the top-level slot name in a grammar (whether inline or external) to match the field-level slot attribute 
(or the field name attribute if the slot attribute is unspecified), in order for the field name variable (and hence the Unified CVP 
“value” element data) to be defined.  For inline grammars, the Unified CVP Form element automatically generates the grammar 
slot name based on the slot attribute or the field name.  For custom-defined grammars that are referenced from an external source, 
it is the developer’s job to configure “
Field Name
” and/or “
Field Slot
” correctly so that the above requirement is met. 
    For a grammar that returns either different slots for different inputs or multiple slots per utterance, there are two ways to configure 
the Form element to store the slot/value pair information: 
o
  Leave the “
slot_element_data
” setting empty. The Form element will create element data named “nbestInterpretationX” 
(where X is from 1 to the length of the n-best list) that contains a string that uses delimiters “+” and “:” to separate the multiple 
slot names from their values. For example: “+Slot1:value1+Slot2:value2...”.  A developer would then need to parse this string 
in a subsequent element to obtain the different slot name and value pairs. 
o
  Configure the “
slot_element_data
” setting with the names for all the slots that can be returned. The Form element will 
create a new set of n-best element data to store the recognition results for each slot listed in that setting.  The element data will 
be named as <SLOT_ELEMENT_DATAX> (where “SLOT_ELEMENT_DATA” is a string identical to the setting value and 
X is from 1 to the length of the n-best list).  For example, if “
slot_element_data
” have two values “city” and “state” and 
there are three n-best results triggered, then a total of six element data in the names of “city1”, “city2”, “city3”, “state1”, 
“state2”, and “state3” will be created to store each of the n-best values for the “city” and “state” slots.  Note that if n-best 
processing is disabled by setting maxnbest to 1, then only one interpretation will be returned per input and thereby only one 
element data per slot (“city1” and “state1”) will be created.