Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide

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    Planning Guide for Cisco Unified Customer Voice Portal provides a product overview and describes how to plan a Unified CVP deployment. 
    Installation and Upgrade Guide for Cisco Unified Customer Voice Portal describes describes how to install Unified CVP software,  perform 

initial configuration, and upgrade. 

    Configuration and Administration Guide for Cisco Unified Customer Voice Portal describes how to set up, run, and administer the Unified 

CVP product, including associated  configuration. 

    Operations Console Online Help for Cisco Unified Customer Voice Portal describes how to use the Operations Console to configure Unified 

CVP solution components. 

    Troubleshooting Guide for Cisco Unified Customer Voice Portal describes how to isolate and solve problems in the Unified CVP solution. 
    Reporting Guide for Cisco Unified Customer Voice Portal describes the Reporting Server, including how to configure and manage it, and 

discusses the hosted database. 

    VoiceXML Server User Guide for Cisco Unified Customer Voice Portal  describes the Unified CVP VoiceXML software.  
    VoiceXML Studio Online Help for Cisco Unified Customer Voice Portal provides field-level descriptions of the functionality of Studio.  
    VoiceXML Studio User Guide for Cisco Unified Customer Voice Portal describes the functionality of Studio including creating projects, using 

the Studio environment, and deploying applications to the Unified CVP VoiceXML Server.  

    Say It Smart Specifications for Cisco Unified Customer Voice Portal describes in detail the functionality and configuration options for all 

Unified CVP VoiceXML Say It Smart plugins included with the software.  

    Programming Guide for Cisco Unified Customer Voice Portal describes how to build components that run on the Unified CVP VoiceXML 

Server. 

    Javadocs for Cisco Unified Customer Voice Portal are a group of HTML pages fully describing the entire Java application programming 

interfaces (APIs) to Unified CVP VoiceXML. Developers use Javadocs in conjunction with the Programming Guide to understand how to 
build custom components that run on the Unified CVP VoiceXML Server. 

For additional information about Unified ICME, see the Cisco web site 
(

) listing Unified ICME documentation

.