Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
:
D
IGITS
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
24
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int • 0
Yes true
true
3
The maximum number of times a caller is allowed
to disconfirm a captured digits input. 0 = infinite
disconfirmations allowed.
to disconfirm a captured digits input. 0 = infinite
disconfirmations allowed.
digits_confidence_level
(Digits Confidence Level)
(Digits Confidence Level)
decimal
(0.0 to 1.0)
Yes true
true
0.40
The confidence level threshold to use during
digits capture.
digits capture.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
decimal
(0.0 to 1.0)
Yes true
true
0.50
The confidence level threshold to use during
confirmation.
confirmation.
min_digit
(Min Digit)
(Min Digit)
int > 0
Yes true
true
None
Minimum number of digits allowed.
max_digit
(Max Digit)
(Max Digit)
int > 0
Yes true
true
None
Maximum number of digits allowed.
Element Data
Name
Type
Notes
value
string
The digit string captured.
value_confidence
float
This is the confidence value of the captured digit string utterance.
confirm_confidence
float
This is the confidence value of the captured confirm utterance.
Exit States
Name
Notes
max_nomatch
The maximum number of nomatch events has occurred. If the nomatch max count is 0, this exit state will never occur.
max_noinput
The maximum number of noinput events has occurred. If the noinput max count is 0, this exit state will never occur.
max_disconfirmed
The maximum number of disconfirmation has occurred. If the max disconfirmed count is set to 0, this exit state will never occur.
done
The digit string captured was confirmed.