Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
:
T
IME
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
75
Exit States
Name
Notes
max_nomatch
The maximum number of nomatch events has occurred. If the nomatch max count is 0, this exit state will never occur.
max_noinput
The maximum number of noinput events has occurred. If the noinput max count is 0, this exit state will never occur.
done
The time capture was completed.
Audio Groups
Time Capture
Name (Label)
Req’d
Max 1
Notes
collect_initial_audio_group
(Time Initial)
(Time Initial)
Yes
Yes
Played when the voice element first begins.
collect_noinput_audio_group
(Time NoInput)
(Time NoInput)
No
No
Played when a nomatch event occurs. The nomatch event count
corresponds to the audio group count. If not specified, the initial
audio group will be played in the event of a nomatch.
corresponds to the audio group count. If not specified, the initial
audio group will be played in the event of a nomatch.
collect_nomatch_audio_group
(Time NoMatch)
(Time NoMatch)
No
No
Played when a noinput event occurs. The noinput event count
corresponds to the audio group count. If not specified, the initial
audio group will be played in the event of a noinput.
corresponds to the audio group count. If not specified, the initial
audio group will be played in the event of a noinput.
collect_help_audio_group
(Time Help)
(Time Help)
No
No
Played when a help event is triggered. The help event count
corresponds to the audio group count. By default, the help event
can be triggered by the voice input “help”. Additionally, other
voice and DTMF inputs can be used to trigger the help event by
configuring a hotlink to throw a help event. If the audio group is
not specified, a help event will trigger the nomatch audio group to
play (or the initial audio group if nomatch audio group is not
specified).
corresponds to the audio group count. By default, the help event
can be triggered by the voice input “help”. Additionally, other
voice and DTMF inputs can be used to trigger the help event by
configuring a hotlink to throw a help event. If the audio group is
not specified, a help event will trigger the nomatch audio group to
play (or the initial audio group if nomatch audio group is not
specified).
End
Name (Label)
Req’d
Max 1
Notes
done_audio_group
(Done)
(Done)
No
Yes
Played after the time capture is completed. If not specified, no
audio will be played.
audio will be played.
VoiceXML Studio Element Folder: Date & Time
Class Name:
Class Name:
com.audium.server.voiceElement.time.MBasicTime