Cisco Cisco Unified Customer Voice Portal 10.0(1) Developer's Guide

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NDEX

 

 

 

          

E

LEMENT 

S

PECIFICATIONS FOR 

C

ISCO 

U

NIFIED 

C

USTOMER 

V

OICE 

P

ORTAL 

R

ELEASE 

4.0(1)

 

 

 

 

85

 

A 

Application_Modifier (element).............................................................................. 3 
Audio (element)........................................................................................................ 4 
Audio groups ............................................................................................................. 2 

C 

Counter (element) .................................................................................................... 5 
Currency (element) .................................................................................................. 6 
Currency_With_Confirm (element) ....................................................................... 9 

D 

Database (element)................................................................................................. 13 
Date (element) ........................................................................................................ 15 
Date_With_Confirm (element) ............................................................................. 17 
Digits (element) ...................................................................................................... 20 
Digits_With_Confirm (element) ........................................................................... 23 

E 

Element data .............................................................................................................. 1 
Email (element) ...................................................................................................... 27 
Exit states................................................................................................................... 1 

F 

Form (element)....................................................................................................... 29 
Form_With_Confirm (element)............................................................................ 36 

I 

ICM script................................................................................................................ 71 

M 

Math (element) ....................................................................................................... 44 

Menu (elements)..................................................................................................... 47 
Multiple audio groups................................................................................................ 2 

N 

Number (element) .................................................................................................. 51 
Number_With_Confirm (element) ....................................................................... 54 

P 

Phone (element)...................................................................................................... 57 
Phone_With_Confirm (element)........................................................................... 59 

R 

ReqICMLabel (element)........................................................................................ 71 
Required audio groups ............................................................................................... 2 

S 

Setting data type ........................................................................................................ 1 
Settings ...................................................................................................................... 1 
Single setting value.................................................................................................... 1 
Substitution allowed .................................................................................................. 1 

T 

Time (element) ....................................................................................................... 74 
Time_With_Confirm (element) ............................................................................ 76 
Transfer (element) ................................................................................................. 79 

Y 

Yes_No_Menu (element) ....................................................................................... 82