Cisco Cisco Unified Customer Voice Portal 10.5(1) Developer's Guide
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OICE
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LEMENT
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UMBER
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ITH
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ONFIRM
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LEMENT
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PECIFICATIONS FOR
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ISCO
U
NIFIED
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USTOMER
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OICE
P
ORTAL
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ELEASE
4.0(1)
56
Name (Label)
Req’d
Max 1
Notes
number_help_audio_group
(Number Help)
(Number Help)
No
No
Played when a help event is triggered during number input capture. The help event
count corresponds to the audio group count. By default, the help event can be triggered
by the voice input “help”. Additionally, other voice and DTMF inputs can be used to
trigger the help event by configuring a hotlink to throw a help event. If the audio group
is not specified, a help event will trigger the nomatch audio group to play (or the initial
audio group if nomatch audio group is not specified).
count corresponds to the audio group count. By default, the help event can be triggered
by the voice input “help”. Additionally, other voice and DTMF inputs can be used to
trigger the help event by configuring a hotlink to throw a help event. If the audio group
is not specified, a help event will trigger the nomatch audio group to play (or the initial
audio group if nomatch audio group is not specified).
Number Confirm
Name (Label)
Req’d
Max 1
Notes
confirm_initial_audio_group
(Confirm Initial)
(Confirm Initial)
Yes
Yes
Played when confirmation first begins.
confirm_nomatch_audio_group
(Confirm NoMatch)
(Confirm NoMatch)
No
No
Played when a nomatch event occurs during confirmation. The nomatch event count
corresponds to the audio group count. If not specified, the confirm initial audio group
will be played in the event of a nomatch.
corresponds to the audio group count. If not specified, the confirm initial audio group
will be played in the event of a nomatch.
confirm_noinput_audio_group
(Confirm NoInput)
(Confirm NoInput)
No
No
Played when a noinput event occurs during confirmation. The noinput event count
corresponds to the audio group count. If not specified, the confirm initial audio group
will be played in the event of a noinput.
corresponds to the audio group count. If not specified, the confirm initial audio group
will be played in the event of a noinput.
confirm_help_audio_group
(Confirm Help)
(Confirm Help)
No
No
Played when a help event is triggered during confirmation. The help event count
corresponds to the audio group count. By default, the help event can be triggered by
the voice input “help”. Additionally, other voice and DTMF inputs can be used to
trigger the help event by configuring a hotlink to throw a help event. If the audio group
is not specified, a help event will trigger the confirm nomatch audio group to play (or
the confirm initial audio group if confirm nomatch audio group is not specified).
corresponds to the audio group count. By default, the help event can be triggered by
the voice input “help”. Additionally, other voice and DTMF inputs can be used to
trigger the help event by configuring a hotlink to throw a help event. If the audio group
is not specified, a help event will trigger the confirm nomatch audio group to play (or
the confirm initial audio group if confirm nomatch audio group is not specified).
disconfirmed_audio_group
(Disconfirmed)
(Disconfirmed)
No
No
Played after the caller disconfirms a captured number entry.
End
Name (Label)
Req’d
Max 1
Notes
yes_audio_group
(Yes)
(Yes)
No
Yes
Played after the caller chooses the "yes" option. If not specified, no audio will be
played when this option is chosen.
played when this option is chosen.
VoiceXML Studio Element Folder: Number Capture
Class Name:
Class Name:
com.audium.server.voiceElement.number.MBasicNumberWithConfirm