Cisco Cisco Customer Voice Portal 8.0(1) Release Note
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iii
Describes the Subdialog Start element.
Chapter 29, "Time"
Describes the Time element.
Chapter 30, "Time_With_Confirm"
Describes the Time_With_Confirm element.
Chapter 31, "Transfer"
Describes the Transfer element.
Chapter 32, "Yes_No_Menu"
Describes the Yes_No_Menu element.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines,
and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product
Documentation, which also lists all new and revised Cisco technical documentation, at:
and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product
Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Related Documentation
Note: Planning your Unified CVP solution is an important part of the process in setting up Unified CVP. Cisco recommends that you read the Cisco
Unified Customer Voice Portal Release 7.x Solution Reference Network Design (SRND) guide before configuring your Unified CVP solution. With
Unified CVP 7.x, the Planning Guide for Cisco Unified Customer Voice Portal has been incorporated into the SRND guide.
Unified Customer Voice Portal Release 7.x Solution Reference Network Design (SRND) guide before configuring your Unified CVP solution. With
Unified CVP 7.x, the Planning Guide for Cisco Unified Customer Voice Portal has been incorporated into the SRND guide.
•
Cisco Security Agent Installation/Deployment for Cisco Unified Customer Voice Portal provides installation instructions and information about
Cisco Security Agent for the Unified CVP deployment. We strongly urge you to read this document in its entirety.
Cisco Security Agent for the Unified CVP deployment. We strongly urge you to read this document in its entirety.
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Cisco Unified Customer Voice Portal Release 7.x Solution Reference Network Design (SRND) provides design considerations and guidelines
for deploying contact center voice response solutions based on Cisco Unified Customer Voice Portal (Unified CVP) 7.x releases.
for deploying contact center voice response solutions based on Cisco Unified Customer Voice Portal (Unified CVP) 7.x releases.
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Configuration and Administration Guide for Cisco Unified Customer Voice Portal describes how to set up, run, and administer the Cisco
Unified CVP product, including associated configuration.
Unified CVP product, including associated configuration.
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Installation and Upgrade Guide for Cisco Unified Customer Voice Portal describes how to install Unified CVP software, perform initial
configuration, and upgrade.
configuration, and upgrade.