Cisco Cisco Customer Voice Portal 8.0(1) Release Note
T
ABLE
O
F
C
ONTENTS
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
Table of Contents
PREFACE .................................................................................................................................................................................................................................I
P
URPOSE
.................................................................................................................................................................................................................................
I
A
UDIENCE
...............................................................................................................................................................................................................................
I
O
RGANIZATION
.......................................................................................................................................................................................................................
I
O
BTAINING
D
OCUMENTATION
,
O
BTAINING
S
UPPORT
,
AND
S
ECURITY
G
UIDELINES
..................................................................................................................
III
R
ELATED
D
OCUMENTATION
...................................................................................................................................................................................................
III
C
ONVENTIONS
........................................................................................................................................................................................................................
V
CHAPTER 1: INTRODUCTION ............................................................................................................................................................................................ 1
CHAPTER 2: APPLICATION_MODIFIER........................................................................................................................................................................... 3
S
ETTINGS
............................................................................................................................................................................................................................... 3
E
XIT
S
TATES
.......................................................................................................................................................................................................................... 3
CHAPTER 3: AUDIO .............................................................................................................................................................................................................. 5
A
UDIO
G
ROUPS
...................................................................................................................................................................................................................... 5
Audio Playback ................................................................................................................................................................................................................. 5
CHAPTER 4: COUNTER........................................................................................................................................................................................................ 7
S
ETTINGS
............................................................................................................................................................................................................................... 7
E
LEMENT
D
ATA
..................................................................................................................................................................................................................... 7
E
XIT
S
TATES
.......................................................................................................................................................................................................................... 7
CHAPTER 5: CURRENCY ..................................................................................................................................................................................................... 9
S
ETTINGS
............................................................................................................................................................................................................................. 10
E
LEMENT
D
ATA
................................................................................................................................................................................................................... 11
E
XIT
S
TATES
........................................................................................................................................................................................................................ 12
A
UDIO
G
ROUPS
.................................................................................................................................................................................................................... 12
Currency Capture............................................................................................................................................................................................................ 12
End ................................................................................................................................................................................................................................. 13
CHAPTER 6: CURRENCY_WITH_CONFIRM .................................................................................................................................................................. 15
S
ETTINGS
............................................................................................................................................................................................................................. 16
E
LEMENT
D
ATA
................................................................................................................................................................................................................... 17
E
XIT
S
TATES
........................................................................................................................................................................................................................ 18
A
UDIO
G
ROUPS
.................................................................................................................................................................................................................... 18
Currency Capture............................................................................................................................................................................................................ 18
Currency Confirm ........................................................................................................................................................................................................... 18
End ................................................................................................................................................................................................................................. 19
CHAPTER 7: CVP SUBDIALOG RETURN ........................................................................................................................................................................ 21