Cisco Cisco Customer Voice Portal 8.0(1) Release Note
C
HAPTER
20:
N
UMBER
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
84
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int
≥ 0
Yes
true true
3
The maximum number of times a caller is
allowed to disconfirm a captured input. 0 =
infinite disconfirmations allowed.
allowed to disconfirm a captured input. 0 =
infinite disconfirmations allowed.
number_confidence_level
(Number Confidence Level)
(Number Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true 0.40
The confidence level threshold to use during
number capture.
number capture.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true 0.50
The confidence level threshold to use during
confirmation.
confirmation.
modal
(Disable Hotlinks)
(Disable Hotlinks)
boolean Yes true true false
Whether or not to temporarily disable all hotlink
grammars (global or local) and universal
grammars. If set to true, only the grammars of
the current Number_With_Confirm element (the
builtin number and boolean grammars) will be
enabled for the duration of the element.
Otherwise all active grammars will be enabled.
grammars (global or local) and universal
grammars. If set to true, only the grammars of
the current Number_With_Confirm element (the
builtin number and boolean grammars) will be
enabled for the duration of the element.
Otherwise all active grammars will be enabled.
secure_logging
(Secure Logging)
(Secure Logging)
boolean Yes true true false
Whether or not to enable logging of potentially
sensitive data of the Number_With_Confirm
element. If set to true, the following potentially
sensitive data of the element will not log:
utterance, interpretation, value,
nbestUtteranceX
sensitive data of the Number_With_Confirm
element. If set to true, the following potentially
sensitive data of the element will not log:
utterance, interpretation, value,
nbestUtteranceX
†
and nbestInterpretationX
†
.
Instead, the above will be logged as the field
name appended with the suffix
“_secureLogging” and with the value “*****”,
for example
nbestUtterance1_secureLogging,*****.
name appended with the suffix
“_secureLogging” and with the value “*****”,
for example
nbestUtterance1_secureLogging,*****.
maxnbest
(Maxnbest)
(Maxnbest)
int
≥ 1
Yes
true true
1
The maximum number of speech recognition
results that can be generated per voice input.
results that can be generated per voice input.
†
Refer to the Element Data table for information about nbestUtteraceX and nbestInterpretationX.
Element Data
Name
Type
Notes
Value
string
The number captured and stored as a whole or decimal number with an optional minus sign.
value_confidence
float
This is the confidence value of the captured number utterance. When n-best recognition is enabled,
this stores the confidence score of the top hypothesis in the n-best list.
this stores the confidence score of the top hypothesis in the n-best list.