Cisco Cisco Unified Customer Voice Portal 11.0(1) Release Note
C
HAPTER
24:
R
ECORD
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
101
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
file_extension
(File Extension)
(File Extension)
string No true true None
This specifies the file extension to use for the
recorded file. A file extension different from the
file type can be used. For example, with a mime
type of vox, the file extension could be set to
"ulaw".
recorded file. A file extension different from the
file type can be used. For example, with a mime
type of vox, the file extension could be set to
"ulaw".
path
(Path)
(Path)
string No true true None
The path to the file that will hold the recording.
If left blank, the file is assumed to be sent via
ftp.
If left blank, the file is assumed to be sent via
ftp.
ftp_host
(FTP Host)
(FTP Host)
string No true true None
The domain name of the host to ftp the
recording. If left blank, the recording is assumed
to be stored in a local file.
recording. If left blank, the recording is assumed
to be stored in a local file.
ftp_user
(FTP User)
(FTP User)
string No true true None
The user name to use while FTPing the
recording.
recording.
ftp_password
(FTP Password)
(FTP Password)
string No true true None
The password to use while FTPing the recording.
ftp_path
(FTP Path)
(FTP Path)
string No true true None
The directory in which to FTP the recording.
ftp_in_background
(FTP In Background)
(FTP In Background)
boolean Yes true true true
Whether or not the FTP is to be performed in the
background.
background.
Notes:
•
The path setting does not require a trailing slash. The voice element will determine the appropriate destination. The path may be
specified in operating system specific format (for example, on Windows it might be specified as C:\directory\subdirectory\ and on
UNIX it might be /usr/local/directory/).
specified in operating system specific format (for example, on Windows it might be specified as C:\directory\subdirectory\ and on
UNIX it might be /usr/local/directory/).
•
If
terminate_on_DTMF
is “false” or off, recording will stop only after the voice browser reaches the input timeout.
•
Note that not all voice browsers support the ability to retain a recording if the caller hung up while making the recording.
•
Some voice browsers may not accept all options provided for the
file_type
and
mime_type
settings. Check your voice browser
documentation for information on supported audio types.
•
It is important to ensure that VXML Server has permission to save audio files to the specified path.