Cisco Cisco Unified Customer Voice Portal 11.0(1) Technical References
Cisco CVP Software Release 3.1(0) Hardware and Software Specification (Bill of Materials)
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ASR/TTS Server (optional)
Note: This section provides information on vendors and software versions that have had extensive interoperability testing between
CVP and ASR/TTS products. These tests exercised system functionality but not ASR/TTS product availability or sizing. For
availability and sizing data on ASR/TTS servers, contact the vendor or their recommended partners.
CVP and ASR/TTS products. These tests exercised system functionality but not ASR/TTS product availability or sizing. For
availability and sizing data on ASR/TTS servers, contact the vendor or their recommended partners.
ASR/TTS Server
Recommended Hardware
Use vendor recommended hardware.
Recommended Software
Nuance:
Nuance 8.5 MRCP 1.0.0 SP8B or later SP (ASR),
Nuance Vocalizer 3.0.8 (MRCP variant) SP031031 or later SP
(TTS)
Nuance 8.5 MRCP 1.0.0 SP8B or later SP (ASR),
Nuance Vocalizer 3.0.8 (MRCP variant) SP031031 or later SP
(TTS)
Nuance OSMS 2.0.4, OSR 2.0.9, Speechify 3.0.1
*
Nuance SWMS 3.1.9, OSR 3.0.4, RS 4.0.2
*
* Only these combinations of versions are supported.
IBM:
WebSphere Voice Server 5.1.2 (Linux only)
Loquendo:
Loquendo Speech Suite 7.0.7
Loquendo Speech Suite 7.0.7
Note: Support of the IBM Websphere Voice Server speech recognition
product (version 5.1.2) was discontinued in May 2007, and support for
this third-party product is not included as of Release 4.1 of Unified CVP.
product (version 5.1.2) was discontinued in May 2007, and support for
this third-party product is not included as of Release 4.1 of Unified CVP.
Operating System
Use vendor recommended operating system software.